Dan Saffer i en lång intervju om sin nya lärobok i interaktionsdesign, Designing for Interaction: Creating Smart Applications and Clever Devices
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“Interaction design is about behavior, how things work. I push a button on my mobile phone and something happens. Or I enter a fast food restaurant, walk up to the counter, and something happens. Defining what happens when a person uses a product or service is what interaction designers do.
The reason we do it is to enable connections — interactions — between people."